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Dispatcher module is an innovative, intelligent tool for everyday work of dispatchers. Program is ergonomic and intuitive for fast work, without need for unnecessary operations.

The application is equipped with a number of automatic suggestions algorithms for an optimal solution in case of necessity of making any changes. Dispatchers have constant possibility to view relevant and necessary data in additional windows.

Basic functionalities:

  • Simultaneous operation on many dispatchers positions,
  • Automatic register of defined events during dispatchers work,
  • Work in real time, automatic data updates after every change,
  • Accepting orders with possibility of entering all necessary data on configurable bookmarks, grouping data due to their use,
  • Printing accidents and transport cards (by model of NHF and adapted to the requirements of enterprises)
  • Editing, adding and deleting teams with particular emphasis on:
    • Edition of time of the team’s work
    • Edition of time of the individual work
    • Changes and substitutions of vehicles (in case of damage)
    • Edition of team participants with regard to employee groups overlap and conflict in the work
    • Choosing supervisor of the team
  • Receiving multi-person transport orders using the patient database, the ability of entering all necessary data on configurable bookmarks grouping data due to their use,
  • Automatic control of emploees coming to work,
  • Selection of day or period of time of dispatcher work,
  • Recording current absence and delays of employees,
  • Searching completed orders using the system filter (date, patient’s name, card number, etc.) adapted to the requirements of the company, the ability to check and modify data in those orders.

SOR Software - Dispatcher's system idea

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